Privacy Policy (Easy Peazy Plumbing)
Effective Date: December 9, 2025
Easy Peazy Plumbing (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://easypeazyplumbing.com (the “Site”) or communicate with us (including by SMS/text).
1) Information We Collect
A. Information you provide
-
Name, email address, phone number
-
Service address and appointment details
-
Messages and information you submit through forms, phone calls, emails, or texts
B. Information collected automatically
-
IP address, device type, browser type
-
Pages you view and actions you take on the Site
-
Approximate location (derived from IP address)
C. Cookies and similar technologies
We may use cookies or similar tools for basic website functionality and analytics. You can control cookies through your browser settings.
2) How We Use Your Information
We may use your information to:
-
Schedule appointments and provide plumbing services
-
Respond to inquiries, requests, and customer support needs
-
Send service-related messages (confirmations, reminders, arrival updates, follow-ups)
-
Improve our Site and services
-
Protect against fraud, misuse, and security incidents
-
Comply with legal requirements and enforce our policies
3) Text Messaging (SMS) Privacy
If you opt in to receive text messages from us, we may use your mobile number to send:
-
Appointment confirmations, reminders, and service updates
-
Service follow-ups
-
Promotional messages only if you opted in to marketing texts
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
We may share your information with service providers who help us deliver communications (including SMS), only to perform services on our behalf.
4) How We Share Information
We may share personal information:
-
With vendors/service providers (e.g., hosting, analytics, messaging tools) who process data for us
-
If required by law, legal process, or to protect rights and safety
-
In connection with a business transaction (merger, sale, acquisition), if applicable
We do not sell your personal information.
5) Data Retention
We retain personal information only as long as reasonably necessary for service delivery, recordkeeping, legal compliance, dispute resolution, and enforcing agreements.
6) Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure.
7) Your Choices
You may:
-
Request access, correction, or deletion of your information (where applicable)
-
Opt out of marketing emails (if any)
-
Opt out of text messages at any time by replying STOP (see Terms & Conditions page)
8) Children’s Privacy
Our Site and services are not intended for children under 13, and we do not knowingly collect information from children.
9) Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above will be updated when changes are posted.
10) Contact Us
Easy Peazy Plumbing
Phone: 850-419-2274
Website: https://easypeazyplumbing.com