Easy Peazy Plumbing - Defuniak Springs Florida logo
Call 850-419-2274

Privacy Policy (Easy Peazy Plumbing)

Effective Date: December 9, 2025

Easy Peazy Plumbing (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit https://easypeazyplumbing.com (the “Site”) or communicate with us (including by SMS/text).

1) Information We Collect

A. Information you provide

  • Name, email address, phone number

  • Service address and appointment details

  • Messages and information you submit through forms, phone calls, emails, or texts

B. Information collected automatically

  • IP address, device type, browser type

  • Pages you view and actions you take on the Site

  • Approximate location (derived from IP address)

C. Cookies and similar technologies
We may use cookies or similar tools for basic website functionality and analytics. You can control cookies through your browser settings.

2) How We Use Your Information

We may use your information to:

  • Schedule appointments and provide plumbing services

  • Respond to inquiries, requests, and customer support needs

  • Send service-related messages (confirmations, reminders, arrival updates, follow-ups)

  • Improve our Site and services

  • Protect against fraud, misuse, and security incidents

  • Comply with legal requirements and enforce our policies

3) Text Messaging (SMS) Privacy

If you opt in to receive text messages from us, we may use your mobile number to send:

  • Appointment confirmations, reminders, and service updates

  • Service follow-ups

  • Promotional messages only if you opted in to marketing texts

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.
We may share your information with service providers who help us deliver communications (including SMS), only to perform services on our behalf.

4) How We Share Information

We may share personal information:

  • With vendors/service providers (e.g., hosting, analytics, messaging tools) who process data for us

  • If required by law, legal process, or to protect rights and safety

  • In connection with a business transaction (merger, sale, acquisition), if applicable

We do not sell your personal information.

5) Data Retention

We retain personal information only as long as reasonably necessary for service delivery, recordkeeping, legal compliance, dispute resolution, and enforcing agreements.

6) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure.

7) Your Choices

You may:

  • Request access, correction, or deletion of your information (where applicable)

  • Opt out of marketing emails (if any)

  • Opt out of text messages at any time by replying STOP (see Terms & Conditions page)

8) Children’s Privacy

Our Site and services are not intended for children under 13, and we do not knowingly collect information from children.

9) Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above will be updated when changes are posted.

10) SMS Communication & Verbal Opt-In Policy

Easy Peazy Plumbing will collect SMS opt-in consent verbally from customers. Customers may opt in to receive SMS messages either:

  • In person at our physical location, or

  • Over the phone when they call our business.

When a customer is registered for the first time, they are asked to provide their phone number. At that time, our staff is trained to ask whether the customer would like to opt in to receive SMS-based:

  • Billing notifications

  • Appointment reminders

  • Dispatch notifications

  • Job completion surveys

Customers who opt in are verbally informed of the following:

  • Message and data rates may apply.

  • Message frequency may vary.

  • They can text HELP for support or more information.

  • They can text STOP to unsubscribe at any time and no further messages will be sent.

  • Their phone number will not be shared with third parties for marketing or promotional purposes.

For more information, please review our Privacy Policy and Terms & Conditions.

SMS Terms & Consent Disclosure

By submitting any form on our website and signing up for texts, you consent to receive text messages from Easy Peazy Plumbing at the number provided, including messages sent by an auto dialer.

  • Consent is not a condition of purchase.

  • Msg & data rates may apply.

  • Msg frequency varies.

  • Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent.

  • Reply HELP for help.

  • Information will not be shared with third parties for marketing or promotional purposes.

For more information, please review our Privacy Policy and Terms & Conditions.

11) Contact Us

Easy Peazy Plumbing
Phone: 850-419-2274
Website: https://easypeazyplumbing.com

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